Administrative Assistant Academy
The 51³Ô¹ÏºÚÁÏ Administrative Assistant Academy (A3) is a training series designed to foster a culture of continuous improvement for all administrative assistants. The eight-week program outlines six competencies that 51³Ô¹ÏºÚÁÏ administrative assistant professionals, supervisors, and leaders have deemed essential with in-person seminars, interactive time with colleagues, webinars, and self-paced modules taught by subject matter experts and peers.
Training is delivered using different modalities to make it easy, convenient, and accessible for participants to complete. The program is a partnership between Human Resources, Business Affairs, NSHE, and others to ensure the content is relevant, timely, and 51³Ô¹ÏºÚÁÏ specific.
The Administrative Assistant Academy is a great training program for administrative assistants for 51³Ô¹ÏºÚÁÏ. I highly recommend that staff take advantage of this opportunity. Kahala Crayton did a great job organizing everything and was incredibly helpful.
Jenny Ross, administrative assistant III at the Greenspun College of Urban Affairs Academic Advising Center
Program Requirements
To participate in this program, you must be able to:
- Dedicate at least three (3) hours a week for eight weeks
- Obtain approval from your supervisor
- Willingly discuss skills and knowledge with your peers and supervisor
Competencies
Participants will demonstrate knowledge and skills specific to technical, professional, and administrative responsibilities through the application of the following competencies
Accountability/Prioritization
Holds self and others responsible for accomplishing work objectives and administrative activities in a timely fashion.
Collaboration/Teamwork
Works cooperatively with others to set and/or implement department and strategic goals using constructive conflict and problem-solving strategies when needed.
Communication
Conveys information verbally and in writing to provide direction, foster, encourage and facilitate open communication.
Leadership
Provides direction and motivation and sets an example through open communication, ethical behavior, and professionalism.
Resource Management
Demonstrates responsible stewardship of resources (financial, equipment, labor, space, and material) in a manner consistent with university policies and standards.
Technology
Utilizes technology to complete office operations such as communicating, solving problems, and managing resources.
Courses
Participants must be able to attend at least three (3) in-person general/cohort sessions. Cohort sessions are divided into the following learning paths:
- Learning Path A: Administrative assistants who have been at 51³Ô¹ÏºÚÁÏ for six (6) months or less
- Learning Path B: Administrative Assistant I or Administrative Assistant II
- Learning Path C: Administrative Assistant III or Administrative Assistant IV
General Sessions
In today’s highly connected and geographically dispersed world, effective communication is more important than ever. Crafting clear messages that are understandable by diverse audiences and the ability to solicit information and input from individuals and teams and process it well are critically important leadership skills. This intensive two-hour workshop will explore best practices in communicating to build and maintain trusting relationships and enhance collaboration and productivity.
Presenter: Kim Stott, HR Humanist Consulting