Welcome to the Division & Administration Shared Services Office. We support the initiatives of 51³Ô¹ÏºÚÁÏ, Business Affairs, and Administration through customer service, infrastructure, collaboration, resource management, reporting, and communication to fulfill fiduciary responsibilities in alignment with Business Affairs Strategic Priorities and 51³Ô¹ÏºÚÁÏ Top Tier 2.0.
Division & Administration Shared Services is an element of Business Affairs.
Division & Administration Shared Services
Division & Administration Shared Services consists of three units designed to serve the business, technical, project, and organizational needs of 51³Ô¹ÏºÚÁÏ, Business Affairs, and Administration.
Administration Technology Services
- Technology selection, procurement, installation, and setup
- Technology testing, troubleshooting and maintenance
- Application development, implementation, modification, and support
- Business process design, improvement, and documentation
- Electronic Document (eDoc) Services
- TeamDynamix Campus Services Portal Administration
Project Management Organization
- 51³Ô¹ÏºÚÁÏ Administration project & portfolio management
- Project Charter & justification development support
- Project stakeholder, change, issue, and risk management
- Project communication and reporting
Work Order Control Unit
- 51³Ô¹ÏºÚÁÏ Wireless program & Telecom billing software management
- Central Billing for: Telecommunications, Parking, Delivery Services, and Risk Management & Safety
- 51³Ô¹ÏºÚÁÏ Switchboard, facilitating work orders and tier-1 support for Workday help requests