HMD 220: Facilitating Customer Exp
Section: 1004

Course Section Credits Instructor Dates Status Call Number
HMD 220 1004 3 (3 max credits) Coaley Patricia Aug. 25, 2025 to Dec. 6, 2025 Closed 84401

Description

Explore the intrapersonal, interpersonal, and structural components that make up an optimal customer service experience in the global hospitality industry. Focus on acquisition of the knowledge and skills necessary to co-create and manage optimal customer experiences.

Prerequisites

Hospitality Management major.

Notes

This is an Internet class; refer to Canvas instructions at https://unlv.instructure.com.

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